Privacy Policy

We appreciate your support of Ten Thousand Villages Brandon’s mission and we strive to maintain honorable working relationships with our artisan partners and our customers. We do not share your information outside our organization or sell your information to third parties.

Ten Thousand Villages Brandon is committed to protecting your privacy and security as you use our website.

As you send inquiries to us via our website, we collect:

• The names and email addresses of site visitors who contact us
• Any other information provided by contacts about the nature of their inquiry

We use this information to:

• Respond to inquiries

As you purchase items using your account on this site, we collect:

• The names and contact information of site visitors who create an account on our site
• Order, billing, and shipping information
• Note: We do not store credit card information on this site. If, during the checkout process, you choose to store credit card information for future use, it is stored securely by the payment processing gateway.

We use this information to:

• Process payments and ship orders
• Respond to inquiries
• Determine additional items that may be added to our future product offering
• Generate site and product performance reports for Ten Thousand Villages Brandon’s use only

As you purchase items without creating an account on this site, we collect:

• The names and contact information of site visitors who do not create an account on our site
• Order, billing, and shipping information

We use this information to:

• Process payments and ship orders
• Respond to inquiries or questions
• Improve the substance and usability of our website
• Generate site and product performance reports for Ten Thousand Villages Brandon’s use only

Security

To transfer visitor information, the Ten Thousand Villages Brandon site uses standard encryption technologies. As we transfer sensitive data (such as financial information) we use a secure server that prevents third parties from intercepting and interpreting the data.

Email Subscriptions

Ten Thousand Villages Brandon is compliant with Canadian Anti-Spam Legislation (CASL).

When you provide us with your email, you are agreeing to receive Commercial Electronic Messages (CEMs) outlining current promotional activity.

You can opt out of receiving this material at any time by using the “Unsubscribe” feature provided in all Ten Thousand Villages Brandon’s electronic communications.

Ten Thousand Villages Brandon will keep your personal email information confidential and will not sell or distribute it to any third party or affiliate.