We appreciate your support of Ten Thousand Villages Brandon’s mission and we strive to maintain honorable working relationships with our artisans and our customers. We do not share your information outside our organization or sell your information to third parties.

Ten Thousand Villages Brandon is committed to protecting your privacy and security as you use our website.

As you send inquiries to us via our website, we collect:

• The names and email addresses of site visitors who contact us
• Any other information provided by contacts about the nature of their inquiry

We use this information to:

• Respond to inquiries

As you purchase items using your account on this site, we collect:

• The names and contact information of site visitors who create an account on our site
• Order, billing, and shipping information
• Note: We do not store credit card information on this site. If, during the checkout process, you choose to store credit card information for future use, it is stored securely by the payment processing gateway.

We use this information to:

• Process payments and ship orders
• Respond to inquiries
• Determine additional items that may be added to our future product offering
• Generate site and product performance reports for Ten Thousand Villages Brandons’ use only

As you purchase items without creating an account on this site, we collect:

• The names and contact information of site visitors who do not create an account on our site
• Order, billing, and shipping information

We use this information to:

• Process payments and ship orders
• Respond to inquiries or questions
• Improve the substance and usability of our website
• Generate site and product performance reports for Ten Thousand Villages Brandons’ use only

Security

To transfer visitor information, the Ten Thousand Villages Brandon site uses standard encryption technologies. As we transfer sensitive data (such as financial information) we use a secure server that prevents third parties from intercepting and interpreting the data.

Email Subscriptions

Ten Thousand Villages Brandon is compliant with Canadian Anti-Spam Legislation (CASL).

When you provide us with your email, you are agreeing to receive Commercial Electronic Messages (CEMs) outlining current promotional activity.

You can opt out of receiving this material at any time by using the “Unsubscribe” feature provided in all Ten Thousand Villages Brandon’s electronic communications.

Ten Thousand Villages Brandon will keep your personal email information confidential and will not sell or distribute it to any third party or affiliate.

INTRODUCTION

The information provided by Ten Thousand Villages Brandon on our website is for general informational purposes only. All information on our website is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on our website.

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the website or reliance on any information provided on our website. Your use of our website and your reliance on any information on our website is solely at your own risk.

EXTERNAL LINKS DISCLAIMER FOR WEBSITE

Our website may contain links to other websites or content belonging to or originating from third parties, or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.

We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through our website or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

PROFESSIONAL DISCLAIMER FOR WEBSITE

The Site cannot and does not contain medical/legal/fitness/health/other advice. The legal/medical/fitness/health/other information is provided for general informational and educational purposes only and is not a substitute for professional advice.

Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of medical/legal/fitness/health/other advice. The use or reliance of any information contained on this site (or our mobile application) is solely at your own risk.

TESTIMONIALS DISCLAIMER FOR WEBSITE

Our website may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

The testimonials on our website are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the website verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.